If you have any questions or concerns, please contact us at our Contact us page in our website and leave us your message.
Here are a few frequent asked questions we receive that may be helpful to you.
How can I check the status of my order?
To check the status of your order, please go to your email "Package in transit" sent by us when your package has been shipped to you. In the email you will see a link where you can know the status of your orden and the estimated arrival time.
How long does shipping take?
Our free worldwide shipping may take 12-20 business days to be delivered to you. We also offer an option of express shipping that may take 5-9 working days to be delivered to you.
What size are your bracelets?
All our bracelets are crafted using a stretch band for jewelry manufacturing that will adjust to your wrist in a very comfortable way. They are designed to fit a wide range of wrist sizes.
Do you ship worldwide?
We ship internationally to almost all the countries in the world.
Has my order been shipped?
Once your order has been shipped from our facilities, you will receive an email confirmation with your tracking information.
I haven’t received my order. What should I do?
At the rare event that you haven’t received your order after more than 30 business days, please contact us at firstname.lastname@example.org